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Free CE Class! July 26th 2018

5/23/2018 (Permalink)

Water Damage Free CE Class! July 26th 2018 July 2018 CE Class

Good Morning,

We would like to invite anyone who is in need of continuing education credits to attend our upcoming CE class. It is being provided free of charge with lunch included by SERVPRO of Central Auglaize, Hardin & Logan counties.

Please RSVP by replying to us via email, Facebook, or by simply giving us a call! All of the information on the CE class is enclosed in the flyer, and you can also find all of the information on our Facebook page. While you're there give our page a like if you are interested in staying current on any of our future CE classes or other information that we offer.

Continental breakfast, and lunch will be provided by The Plaza Inn Restaurant. Located in Mount Victory Ohio.


Brad SaltzmanSERVPRO of central Auglaize , Hardin & Logan countiesEmail-SERVPRO8463@dbscorp.netPhone- (937)354-3540Fax- (937)354-3541

Helpful Information for Property Managers in Hardin, Logan and Auglaize Counties

4/5/2018 (Permalink)

Commercial  Helpful Information for Property Managers in Hardin, Logan and Auglaize Counties Commercial Building Services

If you manage commercial or residential property, you should be prepared for anything. SERVPRO of Central Auglaize, Hardin & Logan counties offers solutions to owners and property managers, whether cleaning vandalism from rowdy tenants or a natural disaster like fire or flood.

Your commercial property is always at risk of being damaged by natural elements. If your business gets hit by a disaster, you’ll need a commercial restoration company with real-world experience and the resources to return your property to its normal state. SERVPRO has over 50 years of experience in residential and commercial restoration services. Our team of experts offers:

  • Commercial water damage restoration
  • Commercial fire damage restoration
  • Commercial mold damage restoration
  • Commercial storm damage restoration

Our SERVPRO professionals are available 24/7 with the best tools to take care of any size loss for offices, retail spaces, healthcare facilities, residential buildings and more. If you are in need of immediate assistance, give us a call at (937)354-3540!

Protect Your Business Against Cyber Attacks

4/5/2018 (Permalink)

Commercial Protect Your Business Against Cyber Attacks Commercial cyber protection

Multinational cyber crime could ring up an eye-popping $6 trillion bill annually by 2021, a shocking figure that would be the biggest wealth transfer the world has ever seen. Because cyber attacks are enormously profitable, every business is at risk for electronic mischief like viruses and ransomware, web jacking, denial-of-service attacks, technology piracy, information theft and much more.

What is a business to do? Know that cyber criminals, like all crooks, seek easy and fast pickings. Taking basic protective steps across three tiers of business activity goes a long way toward shielding your company and your livelihood.

Doing business in the world: Wi-Fi networks can be vulnerable to hackers, so secure, encrypt and hide yours. Don’t broadcast your network name, and protect router access with a strong password. Keep unauthorized users from accessing business electronics in the field, too. Because laptops and cell phones are easy to lose, install systems that encrypt and password-protect information and automatically lock up data with timed programs. Contracting a cyber security expert to audit your systems is another smart tactic.

Doing business in your workplace: Good planning and regular housekeeping help secure operating systems against attack. Install antivirus and anti-malware software – then use it. Cyber criminals often break in this way because employees themselves disable or disregard built-in protections. Regularly update your operating systems, because bad actors regularly exploit this vulnerability. Encrypt sensitive data and set up access levels for different data types – not everyone in your company needs to see everything. Finally, regularly back up data to the cloud or external drives.

Doing business as employees: Employees accessing your systems remotely represent significant opportunities for cyber criminals. Two-factor authentication – when an employee requests remote login, your system sends a unique code to the user’s on-file cell phone number – boosts security. Set up computer terminals and devices to automatically log out users if they are inactive for longer than 10 minutes.

Providing Fire, Water, and Wind Damage Services in Kenton, Ohio Since 1998

4/5/2018 (Permalink)

Fire Damage Providing Fire, Water, and Wind Damage Services in Kenton, Ohio Since 1998 Kenton,OH

SERVPRO of Central Auglaize, Hardin & Logan counties is the leading cleaning and restoration company in Kenton, Ohio and it's surrounding counties. We specialize in fire, wind, water, mold remediation, storm and vandalism restoration. It is our goal to treat every situation with the utmost care and restore your home or business to its preloss condition as quickly as possible. We want to help you rebuild your dreams and restore your confidence.

We service the Kenton area 24 hours a day and 7 days a week. 

SERVPRO follows nationally recognized 1-4-8 Response Guidelines. What does that mean?

1 Hour:  Within one hour from notice of loss, a SERVPRO Franchise Professional will contact you to arrange for service.

4 Hours:  Within four hours of loss notification, a SERVPRO Franchise Professional will be on-site to start mitigation services, EVEN AFTER HOURS!

8 Hours:  Within eight business hours of on-site arrival, a verbal briefing of the restoration plan will be communicated to the appropriate person (this may be the customer, the person responsible for billing, or the insurance adjuster).

* Service Response Guidelines—Exceptions may apply under certain conditions, such as a local catastrophic event or storm situation.

Give us a call now at (937)354-3540 to schedule an appointment.

Locally living and serving with Fast and Professional Service in the Kenton Area since 1998.

Keys to Remember When Dealing With Smoke Damage

4/5/2018 (Permalink)

Fire Damage Keys to Remember When Dealing With Smoke Damage Smoke Damage Caused by Fire

Time is of the Essence:The sooner you start the restoration process, the lower the level of damage to the property will be. Here’s what the IICRC says for a timeline of a fire:

a.“Within Minutes:Acid soot residues cause plastics to yellow; small appliances located close to the source of combustion discolor; highly porous materials (marble, alabaster) discolor permanently.

b.Within Hours:Acid residues stain grout in bathrooms; fiberglass bath fixtures may yellow; uncoated metals tarnish; counter tops may yellow; finishes on appliances, particularly refrigerators, may yellow; furniture finishes may discolor.

c.Within Days:In time, acid residues cause painted walls to yellow permanently; metal corrodes, pits and rusts; wood furniture requires refinishing; vinyl flooring requires refinishing or replacement; clothing becomes soot-stained; upholstery stains permanently.

d.Within Weeks:Restoration costs escalate tremendously. Synthetic carpet fibers may yellow or discolor permanently; silver plate is corroded permanently; glass, crystal, china may require replacement due to severe etching and pitting caused by prolonged exposure to acid soot residues.”

Understanding this, we are always prepared to begin cleanup immediately upon being called out to a new smoke damaged property.

Give SERVPRO of Central Auglaize, Hardin & Logan counties a call if you need help at (937)354-3540.

“Mold Removal” vs. Remediation for Residents of Kenton, Bellefontaine, Ada and Marysville,OH

4/5/2018 (Permalink)

Mold Remediation “Mold Removal” vs. Remediation for Residents of Kenton, Bellefontaine, Ada and Marysville,OH Mold

What’s the Difference?

Since microscopic mold spores exist naturally almost everywhere, indoors and outdoors, removing all mold from a home or business is impossible. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold. This is a fallacy.

A qualified restoration company understands the science behind mold and mold growth. SERVPRO Franchise Professionals have the training and expertise to remediate the mold in your home or business. Mold remediation focuses on getting mold levels back to normal, natural levels.

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same. To learn more about our mold remediation process.

  • Step 1: Emergency Contact 1-800-SERVPRO
  • Step 2: Inspection and Mold Damage Assessment
  • Step 3: Mold Containment
  • Step 4: Air Filtration
  • Step 5: Removing Mold and Mold-Infested Materials
  • Step 6: Cleaning Contents and Belongings
  • Step 7: Restoration

Signs of Mold? Call Today (937)354-3540

Understanding Mold Basics in Your Local Kenton, Ada, Bellefontaine and Marysville,OH areas

4/5/2018 (Permalink)

Mold Remediation Understanding Mold Basics in Your Local Kenton, Ada, Bellefontaine and Marysville,OH areas Understanding Mold

Understanding Mold

When water intrudes into your property, mold growth can start in as little as 48 hours. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic, float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants and have the potential to cause other health effects. 
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor, and that odor can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

Have any questions and/or concerns about mold damage in your home or commercial buildings in the Kenton, Ada, Bellefontaine and/or Marysville,OH areas? Give us a call at (937)354-3540!

Key Flooding Information For You and Your Kenton,OH Home

4/5/2018 (Permalink)

Storm Damage Key Flooding Information For You and Your Kenton,OH Home Flood Damage

So what does water — not a small leak but a major deluge — do to a house?

Soaks insulation

Most insulation used in homes is made of fibers or foams that hold water, so it has to be replaced if it gets wet. But other types, such as closed-cell foam, don’t absorb water and can survive a flood.

Floodwater from a storm is a nasty soup of microorganisms from sewage leaks, chemical spills and everyday contaminants. Properly cleaning all but the most valuable pieces would probably cost more than replacing them.

Any carpet and padding that was covered in water will have to go because it’s just too hard to clean. Laminate flooring will usually peel apart. Hardwood floors may survive with a lot of TLC, such as removing boards here and there to let the others expand so that they don’t warp. Some tile may just need to be cleaned, but even usable flooring may need to be temporarily removed to clean and dry out the sub flooring.

Flood Insurance Facts

4/5/2018 (Permalink)

Storm Damage Flood Insurance Facts Flooding due to storms.

FACT: Floods are the nation’s most common and costly natural disaster and cause millions of dollars in damage every year. Floods cost America, on average, $8.2 billion each year (according to 2015 data). Recovering from just one inch of water inside your building can cost about $27,000. Learn about The BIG Cost of Floods.

FACT: Homeowners and renters insurance do not typically cover flood damage.

FACT: Floods can happen anywhere--More than 20 percent of flood claims come from properties outside the high risk flood zone.

FACT: Flood insurance can pay regardless of whether or not there is a Presidential Disaster Declaration.

FACT: Most federal disaster assistance comes in the form of low-interest disaster loans from U.S. Small Business Administration (SBA) and you have to pay them back. FEMA offers disaster grants that don't need to be paid back, but this amount is often much less than what is needed to recover. A claim against your flood insurance policy could and often does, provide more funds for recovery than those you could qualify for from FEMA or the SBA--and you don't have to pay the money back.

FACT: You may be required to have flood insurance. Congress has mandated federally regulated or insured lenders to require flood insurance on mortgaged properties that are located in areas at high risk of flooding. But even if your property is not in a high risk flood area, your mortgage lender may still require you to have flood insurance.


Helpful Questions to Ask Your Agent About Flood Insurance in the Kenton, Bellefontaine, Ada and Marysville,OH areas

4/5/2018 (Permalink)

Water Damage Helpful Questions to Ask Your Agent About Flood Insurance in the Kenton, Bellefontaine, Ada and Marysville,OH areas Kenton, Bellefontaine, Ada, and Marysville,OH areas flood insurance information

Talk to your insurance agent about flood insurance. Here are helpful questions to ask your agent:

  • Does my community participate in the National Flood Insurance Program? Flood insurance from the NFIP is only available in participating communities, but most communities do participate. Your agent can tell you if your state and community participate, or you can look it up online in the Community Status Book.
  • What flood zone do I live in? What is my property's flood risk? Is there a flood map (see note below) change coming that could affect what I pay?
  • Is flood insurance mandatory for my property? Will the lender require it?
  • Do I qualify for a Preferred Risk Policy?
  • Does my community participate in the National Flood Insurance Program's Community Rating System (CRS)? If so, does my home qualify for a CRS rating discount?
  • What will and won't be covered?
  • Will the federal government back my flood insurance policy?
  • How much coverage should I get for my building and for my contents?
  • How can I reduce the cost of my flood insurance?
  • Are there additional expenses or agency fees?
  • Will my policy provide Replacement Cost Value or Actual Cash Value—and what's the difference between the two?
  • Who should I call if I have a flood claim?
  • How can I pay for my policy?
  • How do I renew my policy?